Returning an item if you’ve changed your mind
You are welcome to return any item within 14 days after receiving your item. Just contact us and we will guide you through the steps to return the item for a full refund. In these cases the item must be in the same condition and you will be responsible for the return postage costs of returning the item back to us.
Returning a faulty item
We provide a 30 day warranty for any faulty goods. Warranty starts the date you received your item. If you have any problems please just contact us and we will arrange a return for a full refund or replacement. The warranty covers any faults that may occur with your phone, but obviously does not cover cases when the phone has been blatantly damaged by the buyer, for example if you drop the phone and the screen breaks.